Please contact care@lintedetaller.com within 12 hours of placing your order. We will make every reasonable effort to assist, but changes and cancellations cannot be guaranteed once processing has started.

Unfortunately, we cannot offer exchanges. If you need a different size or color of an item, you will need to place a new order and return the item that does not fit. If you order the same model again in a different color or size, we can ensure that you can keep any discount that may have been granted on the original order. The returned item will be refunded as soon as it arrives at our warehouse.

Orders placed on this shop can be sent to Canada and the United States, excluding Alaska and Hawaii. 

Canada: Standard shipping is CA$8.99 for orders below CA$245 and complimentary for orders of CA$245 or more. Estimated transit time after dispatch is 2–5 business days. Express Priority Shipping is CA$24.99 and takes approximately 1–2 business days after dispatch.

United States: Standard shipping is US$8.99 for orders below US$245 and complimentary for orders of US$245 or more. Estimated transit time after dispatch is 5–6 business days. Express Priority Shipping is US$24.99 and takes approximately 2–3 business days after dispatch.

Processing generally requires an additional 1–2 business days. We currently do not ship to Alaska or Hawaii.

Prices are displayed and charged according to your selected market. Canadian orders are processed in Canadian dollars (CAD), while United States orders are processed in U.S. dollars (USD). Your selected market can be changed using the country/region selector, and the final currency is shown in your cart and at checkout.

Eligible unworn items may be returned within 30 days of delivery. Complimentary return shipping is provided for approved eligible returns. Earrings, personalized or engraved items, digital gift cards, and products explicitly marked Final Sale are not returnable.

Creating an account is not mandatory but highly recommended. It will enable you to view your order history, edit and save your addresses and track your parcel more conveniently. You will also be notified of new jewelry pieces and special promotions.

Absolutely not. We do not have access to your information and your data is safe.

We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.